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FAQ
1. General:
1. The page isn't displayed correctly, what may I do?
Please check if you are using the latest version of your browser. We try to design the page as compatible as possible for old browsers, but we can't always guarantee this. In case you are already using the latest version of your browser, clear your browser cache (Firefox: History → Clear Recent History (select Cache) → press Clear Now; Internet Explorer: Tools → Delete Browsing History... (select Cached images and temporary Internet files) → press OK), because of our constant changes it may be possible that new and old versions of the page get mixed. Please
contact us
if the problem however still exists.
2. I get displayed an error/ some errors.
Please be sure that you've selected a file and/ or the file path is correct. Please note the maximum file size is 1 GB.
3. Will my files be deleted automatically after a certain time?
No, your files will stay unlimited time on our server in case they don't break our terms of use.
4. What is the file size limit?
Everyone can upload files up to 1 GB each.
5. Who has access to my files?
Files can only be accessed by persons who know the link to your file. So it's your decision who can access your uploaded files. To ensure that all files meet our terms of use the administration can access all files.
6. Is there any restriction for file formats?
No, you can upload every file format.
7. I have some differnt files and want to upload them at the same time, is this possible?
No, but we're working on it. If you want to upload files at the same time please compact them into a RAR archive. We recommend
Winrar
, it's free and easy to use. You have to upload the files one after another if the installation of a programm isn't possible.
8. The download link ins't working.
Please check the link for any typing errors. If you couldn't find one, it's possible that the file is deleted due to a violation of our terms of use or by the uploader.
9. Do I need to worry about downloaded files are containing viruses or any other dangerous software?
No. Our server is proteced by a powerful anti-virus scanner which scans every file for malware. Malware can't be uploaded and it's deleted automatically.
2. Account:
1. I got no confirmation email.
Please check your email for typing errors. Please also check your junk emails. If you did not recive the email within 2 hours, please
contact us
.
2. Will there be any personal information saved ?
We are trying to keep the amount of information on the lowest level possible. Click
here
to find out which information is saved.
3. I forgot my username.
If you still know the email address you registered with please
contact
us. We will look it up and answer as soon as possible. In case you forgot your email address you will have to register again.
Your question isn't answered?
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